Booking Terms and Conditions
Classes and Workshop booking
Strictly no refunds or transfers on classes, workshops or sessions booked
You are permitted to gift the space to another person and inform Sole 2 Soul Yoga in advance
If you are booked but cannot make it:-
-
Cancel the booking as soon as possible using the 'my booking' section of the website or app
-
Contact Lisa and she will send you the zoom link to join from home if this is possible (if you were booked in person)
-
Alternatively she will send you the class recording afterwards (where applicable).
-
Contact Lisa to advise so she can try to fill the space
Failure to turn up or cancel sessions will be followed up.
Workshops only - If Lisa is able to fill your space from any waiting list, she may be able to transfer your space to a future session at her discretion or issue a voucher for future use.
All details of your bookings can be found in the confirmation and reminder emails and in the 'my bookings' section of the website and app where you can also find zoom codes and cancel your session
-----------------------------------------
Monthly Payment Members
There are different, more flexible cancellation terms for those who pay on a monthly basis. Please still make sure to cancel in plenty of time. Please see full terms on our Members Only Pages .
Any sessions, workshops or retreats booked by members (which are NOT included in your inclusive membership are subject to the same terms and conditions (see above)
-----------------------------------------
Retreats, Programmes, Packages
-
Deposits are strictly non refundable .
-
No space is confirmed unless the deposit is paid (unless agreed with Lisa)
-
If Lisa is able to fill your space from any waiting list, she may be able to transfer your space to a future session at her discretion.
-
Attendees can sell or gift their space to a friend (and notify Lisa)
-
Full payment is usually due (and therefore not refundable) 60 days before any uk retreat and 90 days for Abroad Retreat. Before that refunds can be made less the deposit at any time. Lisa is happy for you to fill your space (transferring the place) if you are able to but please contact her to discuss and advise. She may have a waiting list for the retreat or programme so as much notice as needed.
-
You are encouraged to take out travel insurance for retreats in particular
-
No refunds or transfers are possible for programmes or packages purchased.
-
See further terms if you are booking the Spanish Yoga Retreat
-----------------------------------------
Personal Sessions/Massages
-
Personal sessions and massages are transferable up to 24 hours before . After that time full payment is due
Re-stream class rentals
-
Once purchased, no refunds are possible for rental classes.
I'm always happy to help out if you're having money worries, so please let me know. No obligation I really don't want finance to be a barrier
Student love...
I have known Lisa for good few years and attended some of her classes and thai massage, Lisa is very welcoming and supportive in your own journey, she helps and guides you all the way.
I Attended the breath work and ice bath what an experience definitely worth it. Dan is amazing teacher and supportive throughout the whole experience. Definitely will be attending another one.
I would highly recommend attending the yoga shack for yoga classes and events that are held there ❤️❤️
—Nikki Seasbright