Classes and Workshop booking ​

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Strictly no refunds or transfers on classes, workshops or sessions booked 

You are permitted to gift the space to another person and inform Sole 2 Soul Yoga in advance

  

If you are booked but cannot make it:-

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• Cancel the booking as soon as possible using the 'my booking' section of the website or app

• Contact Lisa and she will send you the zoom link to join from home if this is possible (if you were booked in person)

• Alternatively she will send you the class recording afterwards (where applicable).

• Contact Lisa to advise so she can try to fill the space

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 Failure to turn up or cancel sessions will be followed up.

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Workshops only - If Lisa is able to fill your space from any waiting list, she may be able to transfer your space to a future session  at her discretion or issue a voucher for future use. 

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All details of your bookings can be found in the confirmation and reminder emails and in the 'my bookings' section of the website and app where you can also find zoom codes and cancel your session  

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Monthly Payment Members

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There are different, more flexible cancellation terms for those who pay on a monthly basis. Please still make sure to cancel in plenty of time. Please see full terms on our Members Only Pages .  

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Any sessions, workshops or retreats booked by members (which are NOT included in your inclusive membership are subject to the same terms and conditions (see above) 

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Retreats, Programmes, Packages

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• Deposits are strictly non refundable without express permission in exceptional circumstances 

• No space is confirmed unless the deposit is paid (unless agreed with Lisa)

• If Lisa is able to fill your space from any waiting list, she may be able to transfer your space to a future session  at her discretion or issue a voucher for future use.

• Attendees can sell or gift their space to a friend (and notify Lisa)

• Full payment is usually due (and therefore not refundable) 60 days before any retreat. Before that refunds can be made less the deposit at any time.  Lisa is happy for you to fill your space  (transferring the place) if you are able to but please contact her to discuss and advise. She may have a waiting list for the retreat or programme so as much notice as needed.

• You are encouraged to take out travel insurance for retreats in particular

• No refunds or transfers are possible for programmes or packages unless there are exceptional circumstances and with prior agreement of Lisa. 

• See further terms if you are booking the Spanish Yoga Retreat

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Personal Sessions are transferable up to 24 hours before . After that time full payment is due unless expressly agreed with Lisa in exceptional circumstances 

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Re-stream class rentals 

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• Once purchased, no refunds are possible for rental classes apart in exceptional circumstances. 

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